Returns & Exchanges

At Mother’s Earth EU, we are committed to your satisfaction and the well-being of our planet. If you are not completely happy with your purchase, you may return eligible items within 30 days of delivery for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

• 2.
  Prepare the Package

  Ensure the items are in their original, unused condition and packaging, then securely pack them to prevent any damage during transit.

• 3.
  Ship the Item

  Affix the provided return shipping label or use a tracked courier service to send the package back to our European distribution center.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund or ship your exchange within 5-7 business days.